Effective date: 2024-08-27

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Ibrahim Sobh (“we”, “us” or “our”) is committed to protecting your privacy and ensuring that your personal information is managed responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website [www.ibrahimsobh.ca] (the “Site”). By using our Site, you consent to the practices described in this policy.

 

1. Information We Collect
1.1 Personal Information
We collect personal information only when you voluntarily provide it. This includes :

Contact Information: Name, e-mail address, telephone number and postal address.

Transactional Information: Details of the properties you are enquiring about or purchasing.

Account Information: User IDs, preferences and other data you provide via forms or communications.

1.2 Technical and Usage Data
We collect technical data to enhance your experience on our Site:

IP Address: To identify and analyze Site usage.

Browser Type and Version: To ensure compatibility.

Operating System: To optimize Site performance.

Site usage: Pages visited, duration of each visit and other interaction data.
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2. How We Use Your Information
2.1 To Provide and Manage Our Services
We use your information to:

Respond to your requests and inquiries.

Facilitate real estate transactions and services.

Communicate with you regarding your account or transactions.

2.2 To Improve Our Site and Services
We analyze technical data and usage patterns to:

Improve the functionality of the Site and the user experience.

Develop new features and services.

Conduct research and analysis to better meet your needs.

2.3 For Marketing and Communication
With your consent, we may use your information to:

Send promotional materials, newsletters and updates about our services.

Personalize marketing content according to your preferences and interests.

 

3. Sharing Your Information
3.1 With Service Providers
We may share your information with third parties who help us to:

Operate our Site and provide services.

Conduct market research and analysis.

Manage customer support and communications.

3.2 Legal and Regulatory Compliance
We may disclose your information if necessary to:

Comply with legal or regulatory obligations.

Enforce our terms of service and agreements.

Protect our rights, property or safety, or those of others.

3.3 Business Transfers In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the transaction.

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4. Security of Your Information
We implement reasonable security measures to protect your personal information, including:

Physical measures: Secure storage and access controls.

Administrative measures: Data protection policies and procedures.

Technical measures: Encryption, firewalls and secure servers.

Despite these measures, no security system is infallible and we cannot guarantee the absolute security of your data.

 

5. Your Rights and Choices
5.1 Access and Correction
You have the right to:

Access the personal information we hold about you.

Request corrections if this information is inaccurate or incomplete.

5.2 Unsubscribe
You may unsubscribe from marketing communications by:

Following the unsubscribe instructions in emails.

Contacting us directly to request your removal from our mailing list.

5.3 Deletion of data
You may request the deletion of your personal information, subject to legal and contractual obligations. We will handle such requests in accordance with applicable laws.

 

6. Cookies and Tracking Technologies
6.1 Cookies
We use cookies and similar technologies to:

Improve your experience on our Site.

Analyze Site usage and performance.

Personalize content and advertising.

You can manage cookie preferences via your browser settings. However, disabling cookies may affect the functionality of the Site.

6.2 Third-party analytics
We may use third-party analytics tools to track and analyze the use of the Site. These tools may use cookies to collect information about your interactions with the Site.
 

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7. External Advertising and Retargeting
We may use external advertising methods, including retargeting, to:

Display relevant ads based on your interests and browsing behavior.

Collaborate with advertising partners to deliver personalized ads.

You can opt out of targeted advertising by adjusting your advertising settings. Note that this will not remove all ads, but will limit targeted advertising.

We do not use sensitive personal information for targeted advertising, including information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health or sexual orientation.

 

8. Children's privacy
Our Site is not intended for persons under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware of such information, we will take steps to remove it.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about our privacy practices.

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10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

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Ibrahim Sobh
514-746-1059

ibrahim.sobh@remax-quebec.com

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